Privacy Policy

This Privacy Policy (“Privacy Policy”) describes the information online collection, use, and dissemination practices of Innovus Pharmaceuticals, Inc., a Nevada corporation, or any of its parents, subsidiaries or affiliates (“Innovus”) and applies to Innovus’s collection, use, storage and disclosure of information by Innovus on any website owned and/or operated by Innovus, including any website where this policy is posted (“Websites” or, individually, the “Website”). Innovus is not responsible for the information collection or privacy practices of third-party websites or applications. All references here to “we” or “us” refer to Innovus only. All references herein to “you” refer to any user of this Website.

BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS (“TERMS”) OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT PROVIDE ANY INFORMATION OR USE ANY OF THE SERVICES OR PRODUCTS
OFFERED OR PROVIDED ON THIS WEBSITE. 

PLEASE NOTE: THIS PRIVACY POLICY MAY CHANGE FROM TIME TO TIME AND SUCH CHANGES ARE
EFFECTIVE UPON POSTING. PLEASE CHECK BACK FREQUENTLY FOR UPDATES AS IT IS YOUR SOLE RESPONSIBILITY TO BE AWARE OF CHANGES. WE DO NOT PROVIDE NOTICES OF CHANGES IN ANY MANNER OTHER THAN BY POSTING THE CHANGES AT THIS WEB SITE. YOUR CONTINUED USE OF
THIS WEBSITE AFTER ANY SUCH CHANGES HAVE BEEN POSTED CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO THOSE CHANGES, INFORMATION COLLECTION, USE AND DISSEMINATION PRACTICES.


  1. PERSONAL INFORMATION


Innovus collects information from individuals by various methods, including, but not limited to, when individual places an order through the Website, contacts our Customer Care Center through the Website, or completes any other action that requires you to submit information about yourself. The types of information we may collect from you through these methods includes your name, email address, street address, zip code, telephone
numbers (including cell phone numbers), credit card account and billing information, and such other information as may be requested from time to time (together, “Personal Information”).


Innovus may use the Personal Information that you submit to fulfill an order that you have placed through this Website, respond to your request for information or customer service, distribute further marketing communications including but not limited to utilization of SMS text messages, and for any other purposes indicated elsewhere in this Privacy Policy or on the Website at the time of collection.

Innovus may also use Personal Information for content improvement and feedback purposes. We may disclose Personal Information to contractors and service providers that help us provided services to you or deliver products or services to you. For example, we may disclose your billing information to payment processors to complete a financial transaction, and we may disclose your shipping address to fulfillment and shipping contractors responsible for delivering products to you. We may share your Personal Information with our marketing partners and other reputable organizations to bring
selected retail opportunities to you and for other marketing purposes. These third parties may include providers of direct marketing services and applications, including lookup and reference, data enhancement, SMS text messaging, suppression and validation.


If Innovus or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights  and obligations regarding your Personal Information as described in this Privacy Policy. In addition, Innovus reserves the right to release Personal Information about you if required to do so by law or to comply with valid legal process (such as a search warrant, subpoena, or court order),
to protect our rights or property (including without limitation in the event of a transfer of control of our company or substantially all of its assets), or during emergencies when safety is at risk. By agreeing to these Terms, you hereby consent to disclosure of your Personal Information and/or any other records or communications regarding your relationship with us to any third party when Innovus determine, in its sole discretion, the disclosure to be necessary and/or appropriate.


YOUR CONSENT


This Privacy Policy sets forth the Website’s current policies and practices with respect to nonpublic personal information of the users of the Website. By using this Website, you agree with the terms of this Privacy Policy. Whenever you submit information via this website, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.


  1. NON-PERSONAL INFORMATION


Innovus may collect non-personally identifiable information about your computer and navigation patters while on our Websites. For example, our systems may automatically note your Internet Protocol (IP) address, your computer’s operating system, the browser you use for Internet access, and the specific web pages visited during your connection. We may also track data such as the total number of visits to the Website, and the number
of visitors to each page of the Website. We may use non-personally identifiable information to help us improve our Websites. We may also use non-personally identifiable information in aggregate form for system maintenance to better understand how our visitor use our site and services. We may share statistical or demographic information in aggregate form with third parties for marketing or research purposes.

Innovus currently uses cookie and web beacon technology to associate certain non- personally identifiable information about you with Personal Information about you in our database.


Additionally, Innovus may use other new and evolving sources of information in the future. A cookie is a small amount of data stored on the hard drive of your computer that allows Innovus to identify you with corresponding data that resides in our database. You may read more about cookies at http://cookiecentral.com. You may disable cookies while using our Websites; however, you will need to enable and accept cookies in order to use all of the features and functionality of the Websites, including ordering features. A web beacon is programming code that can be used to display an image on a web page (by using a programming function). See http://truste.org for more information about web beacons. Web beacons can also be used to transfer an individual user’s unique user identification information (often in the form of a cookie) to a database and associate the individual
with previously acquired information about an individual in a database. Web beacons allow Innovus to track individual visits on certain websites. Web beacons are used to determine products or services an individual may be interested in, and to track online behavioral habits for marketing purposes.


CHILDREN’S PRIVACY


Innovus’s Websites are intended for adults. Innovus will never knowingly collect, use, or share any personal information about children under the age of 18. If Innovus obtains actual knowledge that it has collected personal information about a child under the age of 18, that information will be immediately deleted from our database. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites. Innovus has designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).


DATA SECURITY


The credit card information or other account information that you input at the time of purchase is protected by encrypted technology for your secure communication. Although Innovus makes commercially reasonable efforts to protect Personal Information from unauthorized access, use, and disclosure, you ultimately assume the risk of any damage or loss as a result of transmitting such information to Innovus through this Website, including but not limited to, identify theft, credit card fraud or credit card loss.

LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are from the European Economic Area (EEA), Innovus’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.

Innovus may process your Personal Information because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • To comply with the law

YOUR PERSONAL INFORMATION PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain information protection rights. Innovus aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.


If you wish to be informed what Personal Information Innovus holds about you and if you want it to be removed from our systems, please contact us.


In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Information.
  • The right of restriction. You have the right to request that we restrict the processing of your Personal Information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.


Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

YOUR PERSONAL INFORMATION PROTECTION RIGHTS UNDER THE CONSUMER PRIVACY PROTECTION ACT (CCPA)


If you are a resident of California, you have certain information protection rights under the Consumer Privacy Protection Act (“CCPA”). Innovus aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.


If you wish to be informed what Personal Information Innovus holds about you and if you want it to be removed from our systems, please contact us.


Under the Consumer Privacy Protection Act, you have the following data protection rights:

  • The right to access data. This right to access data grants a person the ability to request that a business confirm whether it has personal information about him or her, the type of personal information that the business keeps about the individual, and/or a copy of the specific information that the business has on file. For inquiries click the following link: What information do you have on me?
  • The right to be forgotten. The right to be forgotten grants the ability of a person to request that a business delete the personal information that it holds about them.
  • The right to opt-out from having information sold. The right to opt-out grants to the ability of a person to direct that a business cannot sell the personal information that it holds about them.
  • The right to opt-in to having information sold. The right to opt-in refers to the requirement within the CCPA that a business cannot sell the personal information of a consumer that is less than 16 years old unless the business has received “opt-in” consent – i.e., affirmative authorization for the sale of the information. If a child is between the ages of 13 and 16, they can provide the necessary opt-in consent directly to the business.  If a child is under the age of 13, a parent or guardian must provide the consent.
  • The right to receive services on equal terms. The right to receive services on equal terms prevents Innovus from discriminating against you when exercising your rights under the CCPA.


In order to exercise your right under the CCPA, you may make a request to have any personal data collected removed by clicking the following link: Do Not Sell My Personal Information. Requests to remove personal information will remove all past information collected. Please note that we may ask you to verify your identity before responding to such requests.

LINKS TO EXTERNAL WEBSITES

Innovus’s Websites may contain links to external websites that are not controlled by or under the ownership of Innovus. You will be taken to external websites if you click on these links. Innovus is not responsible for the privacy practices or content of any external website owner. We encourage you to review the Privacy Policy of any third-party website you visit.


HOW YOU CAN ACCESS OR CORRECT INFORMATION


To access the Personal Information that this Website has collected about you, to correct factual errors in such information, or to update any portions of your user profile, please contact us using the contact information below.


HOW TO CONTACT US


If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please contact our customer support team at 1-800-996-5122 or email us at support@innovuspharma.com.


DISCLAIMER


The information on this website is for educational purposes only. These statements have not been evaluated by the FDA. None of our products are intended to diagnose, treat, cure, or prevent any disease, unless as noted on the product label itself. Use only as directed. Consult a health care professional before use if you have a serious medical condition or use prescription medications. If you experience any serious adverse reaction to any of our products, discontinue use and consult a health care professional. For adult use only.

Please refer to this page from time to time to review updates to this policy.

Last Updated: March 22, 2024.

Innovus Pharmaceuticals, Inc. Copyright 2024.