1. PERSONAL INFORMATION
Innovus Pharma collects information from individuals by various methods, including, but not limited to, when individual places an order through the Website, contacts our Customer Care Center through the Website, or completes any other action that requires you to submit information about yourself. The types of information we may collect from you through these methods includes your name, email address, street address, zip code, telephone numbers (including cell phone numbers), credit card account and billing information, and such other information as may be requested from time to time (together, “Personal Information”).
Innovus Pharma may also use Personal Information for content improvement and feedback purposes. We may disclose Personal Information to contractors and service providers that help us provided services to you or deliver products or services to you. For example, we may disclose your billing information to payment processors to complete a financial transaction, and we may disclose your shipping address to fulfillment and shipping contractors responsible for delivering products to you. We may share your Personal Information with our marketing partners and other reputable organizations to bring selected retail opportunities to you and for other marketing purposes. These third parties may include providers of direct marketing services and applications, including lookup and reference, data enhancement, SMS text messaging, suppression and validation.
2. NON-PERSONAL INFORMATION
Innovus Pharma may collect non-personally identifiable information about your computer and navigation patters while on our Websites. For example, our systems may automatically note your Internet Protocol (IP) address, your computer’s operating system, the browser you use for Internet access, and the specific web pages visited during your connection. We may also track data such as the total number of visits to the Website, and the number of visitors to each page of the Website. We may use non-personally identifiable information to help us improve our Websites. We may also use non-personally identifiable information in aggregate form for system maintenance to better understand how our visitor use our site and services. We may share statistical or demographic information in aggregate form with third parties for marketing or research purposes.
Innovus Pharma currently uses cookie and web beacon technology to associate certain non-personally identifiable information about you with Personal Information about you in our database.
Additionally, Innovus Pharma may use other new and evolving sources of information in the future. A cookie is a small amount of data stored on the hard drive of your computer that allows Innovus Pharma to identify you with corresponding data that resides in our database. You may read more about cookies at http://cookiecentral.com. You may disable cookies while using our Websites; however, you will need to enable and accept cookies in order to use all of the features and functionality of the Websites, including ordering features. A web beacon is programming code that can be used to display an image on a web page (by using a programming function). See http://truste.org for more information about web beacons. Web beacons can also be used to transfer an individual user’s unique user identification information (often in the form of a cookie) to a database and associate the individual with previously acquired information about an individual in a database. Web beacons allow Innovus Pharma to track individual visits on certain websites. Web beacons are used to determine products or services an individual may be interested in, and to track online behavioral habits for marketing purposes.
Innovus Pharma’s Websites are intended for adults. Innovus Pharma will never knowingly collect, use, or share any personal information about children under the age of 18. If Innovus Pharma obtains actual knowledge that it has collected personal information about a child under the age of 18, that information will be immediately deleted from our database. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites. Innovus Pharma has designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).
The credit card information or other account information that you input at the time of purchase is protected by encrypted technology for your secure communication. Although Innovus Pharma makes commercially reasonable efforts to protect Personal Information from unauthorized access, use, and disclosure, you ultimately assume the risk of any damage or loss as a result of transmitting such information to Innovus Pharma through this Website, including but not limited to, identify theft, credit card fraud or credit card loss.
LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
Innovus Pharma may process your Personal Information because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it's not overridden by your rights
- To comply with the law
YOUR PERSONAL INFORMATION PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain information protection rights. Innovus Pharma aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
If you wish to be informed what Personal Information Innovus Pharma holds about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Information.
- The right of restriction. You have the right to request that we restrict the processing of your Personal Information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
LINKS TO EXTERNAL WEBSITES
HOW YOU CAN ACCESS OR CORRECT INFORMATION
To access the Personal Information that this Website has collected about you, to correct factual errors in such information, or to update any portions of your user profile, please contact us using the contact information below.
HOW TO CONTACT US
Last Updated: May 24, 2018.
Innovus Pharmaceuticals, Inc. Copyright 2018.